Terms and Conditions


THE WEBSITE, THE COOK SHOP ONLINE AND YOU:
This website, found under the www.thecookshoponline.com URL, is operated by The Cook Shop Online   ("thecookshoponline") and references to "we", "us" and "our" shall be deemed to be references to The Cook Shop Online. References to "you", and "your" shall be deemed to be references to person placing an order via this website.

GENERAL  TERMS AND CONDITIONS

PLACING AN ORDER
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with or unclear about any aspect of these terms, please contact one of our customer service advisors before placing an order with us either by telephone on 01483 410077 or by post using the address given below. By placing an order via this website you are making an offer to The Cook Shop Online to purchase the goods detailed in your order upon the terms described in your order. 

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate. 

All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery. All orders received and accepted before 4pm will, subject to availability and where possible, be despatched on the following day for a 5 working day delivery. Those orders received and accepted after 4pm will be deemed as received the following day and will be despatched the day after.

CONFORMITY OF GOODS 

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

STOCK AVAILABILITY 
We endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. The stock status for your order will also be shown on your order confirmation.

YOUR RIGHT TO CANCEL
You have a right to cancel your order in writing within seven days of receipt and receive a refund of all charges. You will need to return the item(s) by post. Parcels returned by post are returned at your own cost.

RETURNS POLICY 
If you are not entirely delighted with the products that you have chosen you may return them to us within 14 days of receipt. We will be happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging

PRICES 
All prices quoted on this website are accurate at the time of publication, are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate.  For overseas orders  you will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.

DISCLAIMER & LIMITATIONS OF LIABILITY 
The Cook Shop Online does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, neither The Cook Shop Online nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of The Cook Shop or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use by  you. 

The limitations of liability in these conditions shall apply equally for the benefit of The Cook Shop Online (U.K.) Limited and any other associated company of the Cook Shop Online  as if references to The Cook Shop Online  included references to each such associated company. 

While The Cook Shop Online uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and The Cook Shop Online will not be responsible for any errors or omissions or for the results arising from the use of such information. 
While the Cook Shop Online takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system. 

Further, The Cook Shop Online will not be responsible nor liable for your use of any other websites which you may access via links within this website. The Cook Shop Online does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with The Cook Shop Online. The entire liability of The Cook Shop Online, under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions. 

The Cook Shop Online will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control. 

The Cook Shop Online may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of The Cook Shop Online. 

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

COPYRIGHT AND TRADEMARK 
The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of  The Cook Shop Online (London) LLP or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may: 

Copy, print (one copy only) or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order with The Cook Shop Online.

Copy print (one copy only) or download the material on this website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

LAW AND TERRITORY 
These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

OUR DETAILS 
The Cook Shop Online, 
The Old Schoolhouse, New Rd, Milford, Surrey. GU8 5BE

Company Registration Number 6809751